How to contact the sponsor directly

CrowdStreet is a direct-to-investor Marketplace, meaning that investors are directly investing with the sponsor into the asset. There are three ways in which CrowdStreet investors are able to directly interact with the sponsor:

• Engage with the sponsor during a live webinar Q&A.
• Contact the sponsor by email about an offering.
• Contact the sponsor by email after you have made an investment with them.

How to engage with the sponsor during a live webinar Q&A 

Before a deal is open to offers, the sponsor conducts a live Q&A webinar to present the project and answer questions.

If you want to contact or engage with the sponsor during a live webinar, follow these steps:

1. Log into your CrowdStreet account and access the Marketplace. 
2. Look for an offering that says Investing begins in X days. Click on that offering tile to access the deal’s detail page.
3. Look for the section under the Live Webinar heading, and click the Register for Webinar button.
   
4. Enter your information in the fields as requested, then click the Register button.
   • If desired, add the date and time of the webinar to your calendar.
5.  At the time of the live webinar, log in using the instructions sent to you by email. A portion of the webinar will be dedicated to a live investor question and answer session, and you will be able to type your question into the webinar software to be read by the moderator and answered by the sponsor.

How to contact the sponsor by email about a specific deal 

If you would like to contact a sponsor about a specific deal, follow these steps:

1. Go to the Marketplace and click on any offering tile to access the offering detail page.
2. Scroll down to the bottom of the right hand ribbon to the Questions? box. Type in your question, then click the Send Question button.
3. The sponsor will respond to your inquiry by email; allow the sponsor 48 hours to reply. The CrowdStreet Investor Relations team will help work with the sponsor to provide the answer to your inquiry. 

How to contact the sponsor by email after you have made an investment with them

1. Log in and access your portfolio page by clicking Portfolio in the navigation.
2. Scroll in your Investments Table to the investment you want to ask a question about, then click on View Investor Room.
3. Click on the Ask a Question button. In the pop-up, type in your question, then click the Send Question button.
4. The sponsor will respond to your inquiry by email; allow the sponsor 48 hours to reply. The CrowdStreet Investor Relations team will help work with the sponsor to provide the answer to your inquiry.